Join
Choose Plumbing & Drainage Basic and the payment frequency that suits you. Your plan documents confirm the agreement length and payment dates.
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Plumbing & drainage plans
Plumbing & Drainage Basic
A focused plumbing and drainage service plan for eligible household issues.
£12.98/month
Quarterly and annual payment amounts are shown below.
What’s included
Service categories listed in Plumbing & Drainage Basic.
- Plumbing
- Drainage
Service categories are shown as a summary. The Homesure Terms & Conditions (28 September 2026) confirm the full services, conditions, eligibility requirements and exclusions for this plan.
Payment options
Choose how you pay.
- Monthly
- £12.98/month
- Quarterly
- £32.98/quarter
- Annual
- £115.98/year
Your selected payment arrangement will be shown before you join.
Before you choose
Key service limits
There is no stated limit on the number of repair requests, subject to the individual and Plan Period service limits, eligibility, exclusions and Homesure Terms & Conditions.
- 01Maximum £500 for an individual repair or replacement request
- 02Maximum £2,000 total during each Plan Period
- 03No repair requests during the first 30 days of the plan
Important exclusions
The following is a summary only. Plan-specific conditions and exclusions apply.
- General maintenance such as dripping taps and overflows
- External plumbing fixtures and external pipework
- Leaks occurring only while an installation is in use, including certain waste-pipe leaks
- Replacement of sanitary ware
- Replacement or repair of domestic items and their hoses
View all exclusions (9)Show fewer
- Shared drainage facilities
- Macerators
- Certain replacement toilet bowls and cisterns
- Cosmetic matching of replacement parts
Read the full applicable Terms & Conditions before joining.
How this plan works
Three steps, start to finish.
Homesure is your single point of contact for everything included in this plan.
Contact
When something goes wrong, contact Homesure and describe the problem.
Next step
Homesure reviews the repair request against the services included in your plan and explains what happens next.
Compare levels
Plumbing & Drainage Basic alongside the other Plumbing & Drainage plans.
Service
Plumbing & Drainage Basic
Plumbing & Drainage Total
Plumbing & Drainage +
Boiler
Not included in Plumbing & Drainage Basic
Included in Plumbing & Drainage Total
Included in Plumbing & Drainage +
Annual boiler service after the first 12 months
Not included in Plumbing & Drainage Basic
Included in Plumbing & Drainage Total
Included in Plumbing & Drainage +
Central heating
Not included in Plumbing & Drainage Basic
Not included in Plumbing & Drainage Total
Included in Plumbing & Drainage +
Plumbing
Included in Plumbing & Drainage Basic
Included in Plumbing & Drainage Total
Included in Plumbing & Drainage +
Drainage
Included in Plumbing & Drainage Basic
Included in Plumbing & Drainage Total
Included in Plumbing & Drainage +
Eligible household appliances
Not included in Plumbing & Drainage Basic
Not included in Plumbing & Drainage Total
Not included in Plumbing & Drainage +
Service agreement model
Clear services, clear terms.
The essentials are set out before you choose your plan.
Plan fee
You choose a plan and payment frequency before joining.
Repair request
When you need help, contact Homesure with the details.
Plan terms
The Terms & Conditions explain the services included.
Plumbing & Drainage Basic FAQs
Before you choose this plan.
What is included in Plumbing & Drainage Basic?
Plumbing & Drainage Basic lists these service categories: Plumbing, Drainage. The Terms & Conditions confirm the full services, conditions and exclusions.
When can I use this plan?
Repair requests cannot currently be made during the first 30 days from the start date of the plan. Where your plan includes a boiler, the annual boiler service becomes available after the plan has been in place for more than 12 months.
How do I request a repair?
Contact Homesure with the details of the problem. The team will ask questions about the issue and explain the appropriate next step for the services included in your plan.
Can I cancel?
Yes. For a distance or off-premises service contract, you normally have a statutory 14-day cancellation period beginning on the day after the contract is entered into. You can also ask to end your plan afterwards. See the cancellation page and Terms & Conditions for the full provisions.
Homesure service plans
Ready to choose Plumbing & Drainage Basic?
Compare Homesure service plans or speak to the team about the right next step for your home.