Smell gas or suspect a gas or carbon-monoxide emergency?

Call the National Gas Emergency Service immediately: 0800 111 999 — available 24 hours a day and free to call.

All Homesure service plans

Every Homesure plan, in one place.

Homesure service plans are maintenance and repair agreements — not insurance. Choose the service categories you want included, see the payment amount before you enquire, and read the plan terms first.

Warm, contemporary British home interior
Engineer checking a household appliance in a modern kitchen

Plans from

£5.98/month

Appliance service plans

Appliance Care

Register between 1 and 10 eligible household appliances and see the payment amount before you enquire.

Explore Appliance Care
Warm contemporary British home interior

Plans from

£36.98/month

Before you choose

Key service limits

There is no stated limit on the number of repair requests, subject to the individual and Plan Period service limits, eligibility, exclusions and Homesure Terms & Conditions.

  1. 01Maximum £500 for an individual repair or replacement request
  2. 02Maximum £2,000 total during each Plan Period
  3. 03No repair requests during the first 30 days of the plan
  4. 04Annual boiler service is available after more than 12 months on plans that include boiler servicing.

Service agreement model

Clear services, clear terms.

The essentials are set out before you choose your plan.

Plan fee

You choose a plan and payment frequency before joining.

Repair request

When you need help, contact Homesure with the details.

Plan terms

The Terms & Conditions explain the services included.

Choosing a plan

A simple way to decide.

If you are unsure which plan suits your home, speak to the Homesure team before joining.

Use the plan finder

Option 01

One thing to look after

Choose a single-category plan such as Boiler Basic or Plumbing & Drainage Basic.

Option 02

Heating and plumbing

Boiler + and Plumbing & Drainage + bring boiler, central heating, plumbing and drainage together.

Option 03

More of the home

Complete Home Care and Complete Home Care+ combine several service categories in one plan.

Engineer speaking with a homeowner in a British home

Real help

Real help. From real engineers.

When something goes wrong, contact Homesure with the details of your repair request and the team will explain the appropriate next step available under your plan.

Request a Repair

Service plan FAQs

Questions about Homesure plans.

Is Homesure insurance?

No. Homesure provides home service plans — service agreements for maintenance and repair assistance. They are not insurance policies and Homesure does not sell insurance.

Can I pay monthly, quarterly or annually?

Yes. Plans can be paid monthly, quarterly or annually, depending on the plan selected. The amount and frequency you choose will be clearly shown before you join.

Can I combine service categories?

Yes. Higher plan levels and Complete Home Care plans bring several service categories into one plan. Each plan page lists exactly which categories are included.

Where do I read the full terms?

Read the Homesure Terms & Conditions (28 September 2026) for complete inclusions, exclusions and service limits.

Homesure service plans

Find the Homesure plan that fits your home.

Compare Homesure service plans or speak to the team about the right next step for your home.