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Choose Plumbing & Drainage Total and the payment frequency that suits you. Your plan documents confirm the agreement length and payment dates.
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Plumbing & drainage plans
Plumbing & Drainage Total
Plumbing and drainage assistance with boiler services.
£26.98/month
Quarterly and annual payment amounts are shown below.
What’s included
Service categories listed in Plumbing & Drainage Total.
Everything in Plumbing & Drainage Basic is included in full, plus the services added at this level.
- Plumbing
- Drainage
- Boiler
- Annual boiler service after the first 12 months
Service categories are shown as a summary. The Homesure Terms & Conditions (28 September 2026) confirm the full services, conditions, eligibility requirements and exclusions for this plan.
Payment options
Choose how you pay.
- Monthly
- £26.98/month
- Quarterly
- £74.98/quarter
- Annual
- £253.98/year
Your selected payment arrangement will be shown before you join.
Before you choose
Key service limits
There is no stated limit on the number of repair requests, subject to the individual and Plan Period service limits, eligibility, exclusions and Homesure Terms & Conditions.
- 01Maximum £500 for an individual repair or replacement request
- 02Maximum £2,000 total during each Plan Period
- 03No repair requests during the first 30 days of the plan
- 04Annual boiler service available once the plan has been held for more than 12 months
Important exclusions
The following is a summary only. Plan-specific conditions and exclusions apply.
- General maintenance such as dripping taps and overflows
- External plumbing fixtures and external pipework
- Leaks occurring only while an installation is in use, including certain waste-pipe leaks
- Replacement of sanitary ware
- Replacement or repair of domestic items and their hoses
View all exclusions (26)Show fewer
- Shared drainage facilities
- Macerators
- Certain replacement toilet bowls and cisterns
- Cosmetic matching of replacement parts
- Boilers over 15 years old
- Boilers not serviced within the preceding 12 months
- Boilers not fed by mains gas
- LPG, oil-fired and warm-air systems
- Air-source and solar systems
- Boilers over 60kW/hr
- Boilers serving homes with more than six bedrooms
- Specified thermal-storage systems
- Routine adjustment of boiler controls
- Power flushing, de-sludging and descaling
- Certain blockages and air locks
- Routine central-heating balancing
- Certain replacement tanks, cylinders and radiators
- Intermittent faults not detected during an engineer visit
- Internet-connected heating controls
- Frozen pipes and condensate pipes or outlets
- Keston, Ferroli and Chaffoteaux manufactured boilers
Read the full applicable Terms & Conditions before joining.
How this plan works
Three steps, start to finish.
Homesure is your single point of contact for everything included in this plan.
Contact
When something goes wrong, contact Homesure and describe the problem.
Next step
Homesure reviews the repair request against the services included in your plan and explains what happens next.
Compare levels
Plumbing & Drainage Total alongside the other Plumbing & Drainage plans.
Service
Plumbing & Drainage Basic
Plumbing & Drainage Total
Plumbing & Drainage +
Boiler
Not included in Plumbing & Drainage Basic
Included in Plumbing & Drainage Total
Included in Plumbing & Drainage +
Annual boiler service after the first 12 months
Not included in Plumbing & Drainage Basic
Included in Plumbing & Drainage Total
Included in Plumbing & Drainage +
Central heating
Not included in Plumbing & Drainage Basic
Not included in Plumbing & Drainage Total
Included in Plumbing & Drainage +
Plumbing
Included in Plumbing & Drainage Basic
Included in Plumbing & Drainage Total
Included in Plumbing & Drainage +
Drainage
Included in Plumbing & Drainage Basic
Included in Plumbing & Drainage Total
Included in Plumbing & Drainage +
Eligible household appliances
Not included in Plumbing & Drainage Basic
Not included in Plumbing & Drainage Total
Not included in Plumbing & Drainage +
Service agreement model
Clear services, clear terms.
The essentials are set out before you choose your plan.
Plan fee
You choose a plan and payment frequency before joining.
Repair request
When you need help, contact Homesure with the details.
Plan terms
The Terms & Conditions explain the services included.
Plumbing & Drainage Total FAQs
Before you choose this plan.
What is included in Plumbing & Drainage Total?
Plumbing & Drainage Total lists these service categories: Plumbing, Drainage, Boiler, Annual boiler service after the first 12 months. The Terms & Conditions confirm the full services, conditions and exclusions.
When can I use this plan?
Repair requests cannot currently be made during the first 30 days from the start date of the plan. Where your plan includes a boiler, the annual boiler service becomes available after the plan has been in place for more than 12 months.
How do I request a repair?
Contact Homesure with the details of the problem. The team will ask questions about the issue and explain the appropriate next step for the services included in your plan.
Can I cancel?
Yes. For a distance or off-premises service contract, you normally have a statutory 14-day cancellation period beginning on the day after the contract is entered into. You can also ask to end your plan afterwards. See the cancellation page and Terms & Conditions for the full provisions.
Homesure service plans
Ready to choose Plumbing & Drainage Total?
Compare Homesure service plans or speak to the team about the right next step for your home.